Norms, Power Relations and Injustices in Digitality: Global Perspectives. An Introduction to the Special Section on Content Moderation

Abstract

This introduction to the Global Media Journal – German Edition’s Special Section on content moderation critically examines the governance challenges of regulating online content in the digital age. It argues that the removal of content deemed illicit, detrimental or otherwise unacceptable by established standards is often framed as neutral gatekeeping even though it operates within contested power dynamics that lack rigorous and sound frameworks to assess its real-world impacts on freedom of expression, safety, and social justice. The authors highlight historical parallels to pre-modern censorship struggles following the invention of the printing press, emphasising that digital public spheres require forms of robust civility, not mere technical fixes. Current practices of content moderation reveal deep tensions: platforms increasingly employ automated systems for this endeavour, yet this risks amplifying harmful content and creating ethical dilemmas, while low-wage, high-stress labour conditions for human moderators (“clickworkers”) expose systemic exploitation. The Special Section addresses these gaps through four case studies.